See unmatched items screenshot
Online banking offers a number of convenient services including online bill pay. If your church has a number of contributors using this service from the same bank, you will encounter shared accounts.
Banks deduct the amount to pay from customer accounts and then send a check to the payee on behalf of the customer. All online bill pay checks are paid from the same account. This means you could very well have several households using the same account and routing number.
When you open the scanned batch in Fellowship One, you will see items that are unmatched and could potentially be checks that are shared among households.
See unmatched items screenshot
Click Match next to the first item and if it is a check from a bank for the "benefit of" someone at your church, place a check mark in the Shared Account box
Then, finish matching the rest of your unmatched items and save your batch. The next time you scan a check from the bank with this same routing number and account number, you will have the ability to search for another household when you are working your batch in Fellowship One. . After all the households have been associated to the account, you wll have the ability to simply select the correct one.
Select the correct option and move on to the Next item until your batch is complete.
